Who We Are

Our Story

At Excelsior HealthCare Group (EHG), we understand the inherent challenges to improving organizational performance.

Sensing a training gap in the awareness and application of the business of healthcare across the industry, EHG was founded in DATE by Dr. Richard J. “Rich” Priore. The intersection of Rich’s professional and academic backgrounds lends both relevant industry perspective and an objective, evidence-based management approach with a proven track-record for achieving significant, measurable, and sustainable results. 

EHG applies a proven highly effective implementation framework and process improvement methods that seamlessly integrates learning with improving to close the gap between the current baseline and the desired end-state goals. EHG offers on-demand training modules, virtual education opportunities, and fully customizable training, coaching, and/or consulting offerings for all experience levels in the healthcare industry. Ready to find a solution to improving your operational performance? Visit our offering page to learn more! 

Excelsior HealthCare Group is a certified Service-Disabled Veteran-Owed Small Business (SDVOSB) serving both the public and private sectors.

Our Philosophy

The U.S. healthcare industry is undergoing unprecedented transformation from largely fee-for-service reimbursement to value-based care increasing the social, economic, and regulatory pressure to improve clinical outcomes and the patient experience while eliminating waste and unnecessary costs. Successfully navigating this challenging landscape requires a transformativeaction-oriented, and sustainable approach.

Our Team

Dr. Rich Priore

ScD, MHA, FACHE, FACMPE

Founder and CEO LinkedIn

Richard J. (Rich) Priore, Sc.D., MHA, FACHE, FACMPE is a leading international expert on healthcare system transformation and performance improvement.  His extensive leadership experience spans 30 years in the investor-owned for-profit, private not-for-profit, and government healthcare sectors, serving in senior executive roles including hospital CEO, regional service line vice president, chief business development officer, and managing director for a hospital turnaround firm.

Rich is the Founder and CEO for Excelsior HealthCare Group, an outcomes-driven international change management consulting firm specializing in seamlessly integrating learning with improving through practical competency-based education and training to achieve measurable and sustainable results.

Rich is a frequent national speaker and educator for top-ranked universities, leading healthcare provider organizations, Fortune 500 companies, and professional associations. He serves as faculty for the American College of Healthcare Executives and the American Association for Physician Leadership.

Rich is a U.S. Army veteran with tours of duty in Europe, East Asia, and Washington, DC, where he served in the White House under two different administrations.

Ashley Bedard
Director of Administration

Margaret Taylor
Director of Business Development